Retail Technology Show

At Retail Technology Show you can meet companies selling technology into retail on a floor grouped around the problems retailers are trying to solve, and if you are a retailer, consumer brand or leisure and hospitality organisation, you attend free. Retail Technology Show is a two-day trade exhibition and conference at Excel London, organised by Nineteen Group and held every year at the same venue. The organiser says every exhibiting company sells into retail.

The 2027 show

You get two days at the show in April 2027, and one badge covers both.

• Dates: Wednesday 21 and Thursday 22 April 2027
• Opening times: 09:00 to 17:00 on Wednesday, 09:00 to 16:30 on Thursday
• Halls: S2 to S4, entered from the west entrance
• Registration: through the register-interest form on the show website

Qualifying employers include grocers, fashion and beauty retailers, department stores, hotels, pubs and restaurants. Technology and service providers and students must buy a pass, and nobody under 18 is admitted with any pass type. Entry is for people attending in a professional capacity, and photo ID or a business card may be asked for at the door. You can register on arrival, although pre-registration is recommended so you avoid queues.

Nine areas to find the technology you need

You can go straight to the part of the floor that fits your needs, as the organiser divides it into nine areas. The show website lists the exhibitor list as coming soon.

• Payments, POS and in-store technology
• Ecommerce and unified commerce
• Hospitality and leisure technology
• Retail marketing and media
• Retail AI and innovation
• Supply chain and logistics
• Loss prevention and retail risk
• Cyber security
• Customer experience and loyalty

Security and cyber risk teams may also look at Infosecurity Europe, at the same venue from 8 June 2027, or the wider technology and security shows in our calendar. Customer service teams can compare the Contact Centre & Customer Experience Expo, also at Excel London.

Conference included with your free pass

There is no separate conference ticket to buy, as your free retailer pass includes six conference tracks across both days, which carried 125 speakers in 2026, along with workshops, roundtables, guided show tours led by Oliver Banks, London store tours and the Future of Retail LIVE stage. Sessions cannot be booked and seats go on a first come, first served basis.

You can set up meetings in advance in the show app, which is sponsored by Zebra. Networking features named by the organiser include a vendor-free Retailers Lounge, the Retail Café, the Access Members Club, a Champagne Bar presented by PMC, exhibitor-hosted happy hours and the BIG Retail Party on the first evening.

Who attends

If you exhibit, you can meet visitors from across a retailer’s buying committee, not just IT. The organiser reports 15,000 retail professionals at the April 2026 edition. It describes the show as a buying-committee event rather than an IT event, with visitors from eleven functions: IT, ecommerce, payments, marketing, loss prevention, finance, supply chain, profit protection, operations, HR and security. Senior figures from M&S, Holland & Barrett, Sephora and New Look are quoted on the site about the 2026 show.

Exhibiting at Retail Technology Show

As an exhibitor you can request a 2027 floorplan online before booking. The organiser gives a figure of more than 450 solution providers. Stand and sponsorship enquiries for 2027 go through the book-a-stand form. Sponsored features for 2027 include the Champagne Bar and party, the Retailers Lounge, the Headline Stage, lanyards and the Press and Speakers Lounge. Exhibitors quoted on the site include Toshiba, The Barcode Warehouse, TPP Retail, Red Ant, Advantech-Aures and VoCoVo. First-time exhibitors may find our guides to choosing your first UK trade show and building an exhibition budget useful.

Nineteen Group also runs The Security Event and the National Cyber Security Show, both at NEC Birmingham from 27 April 2027.

Getting there

You can arrive by rail, as the show website points visitors to Custom House station, served by the Elizabeth line and the DLR, which is a short walk from the west entrance. Lufthansa Group is the official airline partner, with discounted fares on Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Eurowings for flights up to a week either side of the show, and an official accommodation partner offers hotel rates. For other events in the capital, see our London trade show calendar.

Source: retailtechnologyshow.com, retailtechnologyshow.com/faq, retailtechnologyshow.com/visit, retailtechnologyshow.com/venue-travel